AI Agents & Chatbots
Lead response, customer support, intake, qualification, and appointment booking across web, email, SMS, and chat.
Most popular
Based in Ontario · Shipping AI systems for local businesses
AI automation that ships.
Not just advice.
Grand River AI builds Production AI systems: agents, automations, dashboards, and LLM integrations that handle real business work for teams in Paris, Brantford, Kitchener-Waterloo-Cambridge, and beyond.
Live automation run
00:14 processing
New lead received
Website inquiry from Brantford service area
AI qualifies urgency
Intent, location, budget, timeline, next step
Calendar + CRM updated
Booked call, sent summary, queued follow-up
Building with
OpenAI API
Claude
RAG
AI Agents
Next.js
Python
Supabase
Zapier
Calendly
OpenAI API
Claude
RAG
AI Agents
Next.js
Python
Supabase
Zapier
Calendly
What we build
AI services that end in shipped software.
No slide decks as the deliverable. We scope, build, connect, deploy, and refine production-ready AI workflows.
AI Automations
Automate repetitive work: inbox triage, data extraction, CRM updates, invoice routing, reporting, and follow-up.
Dashboards & Internal Tools
Operational tools that connect business data, summarize what matters, and make daily decisions easier.
LLM Integration
Connect OpenAI, Claude, RAG, vector search, structured outputs, and prompt pipelines to your existing product.
AI Strategy
Workflow audits that identify the highest-ROI automation opportunities and turn them into buildable scopes.
MVP in 2 Weeks
Fast pilot builds for teams that need a real AI workflow in production, not a six-month transformation program.
Fastest pathProof
Shipped systems, measurable wins.
We frame work around deployed systems, operational lift, and the business metric the AI is supposed to move.
After-hours lead response agent
Live workflowA local services workflow that catches missed inquiries, qualifies urgency, sends structured summaries, and routes prospects into a booking flow while the team is off the clock.
Calendly
Email
LLM APIs
CRM handoff
Build something like this →
12h
admin saved weekly
24/7
lead capture
3wk
average payback
KWC
local support
Customer support assistant
Knowledge-base answers, escalation rules, and capture of every unanswered question for continuous improvement.
Reporting command center
Weekly KPI summaries, anomaly flags, and plain-English insight from the tools the business already uses.
Intake and follow-up flow
Structured lead capture, auto-replies, reminders, and handoff notes for service teams and clinics.
Who's behind this
Builder first. Consultant second.
Hiren Thakore
Founder & AI Engineer · Paris, Ontario
I build and deploy AI products for real business workflows. Grand River AI exists for teams that want practical systems: agents, automations, internal tools, and LLM integrations that make it into production.
Local businesses deserve the same leverage as larger teams without buying a pile of tools they cannot maintain. The work starts with a concrete workflow and ends with software your team can use.
Full-stack engineering
AI agent design
LLM production deployments
Workflow automation
Ontario based
How it works
From messy workflow to deployed AI system.
01
Find the workflow worth automating
We map the repetitive, slow, or leaky process and define the business outcome before writing code.
02
Build the pilot
We connect the model, data, tools, guardrails, and handoff points into a working production pilot.
03
Measure, refine, expand
We watch the first outcomes, improve reliability, and expand only where the numbers justify it.
Serving Ontario businesses locally and remotely
Grand River AI is based in Paris, Ontario and works with businesses across Brantford, Brant County, Kitchener, Waterloo, Cambridge, and the broader KWC region. Remote delivery is available for teams outside Ontario.
Paris, Ontario
Brantford
Brant County
Kitchener
Waterloo
Cambridge
Common questions
No black-box AI mystery.
What makes this different from AI consulting?
+The deliverable is working software. Strategy is useful only when it leads to a scoped, deployed system your team can test in the real workflow.
How fast can we launch?
+Focused pilots can often launch in one to three weeks. Larger internal tools or product integrations depend on data access, approvals, and integration complexity.
Do we need technical staff?
+No. We design the system around your existing workflow and provide training, documentation, and support so your team understands how to use it.
What tools do you integrate with?
+Common integrations include Google Workspace, Gmail, Calendly, Slack, HubSpot, QuickBooks, spreadsheets, custom databases, APIs, and web apps.
Can you work with our existing team?
+Yes. We can build independently, pair with your internal team, or provide implementation support for an existing product roadmap.
Have an AI project?
Tell us what you are trying to automate or build. If it is a fit, we move fast.
Response within 24h · Practical scope · No pitch decks required