Privacy Policy
Last updated: June 27, 2026
Grand River AI ("we", "us", "our") operates grandriverai.ca (the "Site"). This Privacy Policy explains what information we collect, how we use it, and what choices you have.
Information We Collect
Analytics data
We use Google Analytics 4 (GA4) to understand how visitors use our Site. GA4 collects anonymized data including: pages viewed, time spent on pages, approximate geographic location (city/region level), device type, browser, and referring source. This data is aggregated and does not identify you personally.
Contact form data
When you email us at hello@grandriverai.ca or submit the lead magnet form, we collect the email address you provide. We use this to send you the requested resource and, if you opt in, to follow up about AI automation services.
Calendly data
When you book a call through Calendly, Calendly collects your name, email address, and any information you provide in the booking form. This data is processed by Calendly according to their privacy policy. We receive your name and email to prepare for the call.
How We Use Your Information
- To respond to your inquiries and provide requested resources (e.g., the AI Readiness Checklist PDF)
- To schedule and conduct discovery calls and audits
- To improve our Site content and user experience based on analytics data
- To send follow-up communications about our services, only if you have expressed interest
Third-Party Services
We use the following third-party services that may collect data governed by their own privacy policies:
- Google Analytics 4 (Google LLC) - Website analytics. Google's Privacy Policy
- Calendly - Appointment scheduling. Calendly's Privacy Policy
- GitHub Pages (GitHub Inc.) - Website hosting. GitHub's Privacy Policy
- Fastly - Content delivery network (CDN).
Cookies
Google Analytics uses cookies to distinguish unique users. These cookies collect anonymized usage data. You can disable cookies in your browser settings. Disabling cookies does not prevent you from using the Site.
Data Retention
Analytics data is retained by Google Analytics for up to 14 months. Contact form data (email addresses) is retained for as long as needed to provide services and respond to inquiries. You may request deletion of your data at any time.
Your Rights
Under applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time
- Lodge a complaint with the Privacy Commissioner of Canada
To exercise any of these rights, email hello@grandriverai.ca.
Data Security
We take reasonable measures to protect your data. The Site is served over HTTPS. We do not store credit card information or sensitive personal data on our Site. Client project data is handled under separate agreements with appropriate security measures.
Children's Privacy
Our Site is not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We recommend reviewing this page periodically.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, contact us:
- Email: hello@grandriverai.ca
- Phone: (226) 975-9417
- Address: Paris, Ontario, Canada